Don't worry, you can drive all our motorhomes/campervans on a normal car licence and it's surprising how quickly you get used to it. On arrival, we will give a full detailed handover of all the facilities in the motorhome/campervan and provide a pack with detailed information in it.
We will need to see the driving licence and a DVLA check code (see https://www.gov.uk/view-driving-licence ) in advance of a rental period of any driver. On pickup, we will also need to take a copy of your passport and 2 other forms of ID with proof of your current address, dated within the last 90 days and have the same address appearing on the drivers licence. If you have changed your address within 90 days, please let us know.
Yes, but there will be an additional £10 fee per pet applied at the booking stage for this.
No. Our campervan hire and motorhome hire policy is that you are not allowed to smoke in the hire vehicle and a £50 fine will be imposed if there is evidence of this.
Yes, if there is a 3 point seat belt in the van then these can be fitted as per any normal car would.
You can leave your car on our drive way during your van rental period for no extra charge. Please note, cars are left at the renter's own risk and are not our responsibility.
The insurance policy only covers the campervan, not your belongings, so always ensure the van is locked when you leave it anywhere and that you have suitable travel insurance of your own.
We will take a deposit of £1000 to cover any damage to the camper, refundable on return.
We run a full to full policy. When you collect the camper, it will be full and when you return it back to us, it should be full. If it is not returned full, the amount required to fill it plus a penalty of £25 will be deducted from your security deposit.
This varies from van to van. Please see details per van in 'Our Vans' page.
As long as you notify us of your intentions at the time of booking of where you are planning to go, we can check with our insurance company that the country of your destination is covered for insurance and breakdown cover. You will need to arrange all the necessary details needed for the country you are visiting such as head lamp converters, breathalyser kits, high vis vests etc to stay legal. Anything attached to the vehicle for this will need to be removed before returning it. Being located in Haywards Heath, in between Brighton and London in the South East of England, we are well located for catching the ferry over the channel to Europe.
Without being charged at all, typical use will allow for 2-3 days use from the leisure batteries before they run flat. The vans are fitted with premium batteries that run from a split charger meaning that when the engine is running or if you are on 240v hook up, the battery will be trickle charged.
At an additional cost, we can supply a two man tent . This is an optional extra that can be added at the time of booking for an additional £20.
Only the vans that specify they have a bike rack are able to take bikes.
When hooked up on 240v electric phones can be charged with any normal UK 3 pin plug adapter. When on the 12v battery you are able to use the cigarette lighter sockets for charging if you bring the necessary adapter.
All vans are covered under a breakdown policy. In all instances you must let us know as soon as you have any issues so that we are able to be as supportive as possible to get you on your way again.